We have a 10 day limit on returns. We do not offer any refunds or exchanges after this 10 day period. The return item must be unused, unopened and in the condition it was received. It must remain in its original packaging. We require a screenshot of your purchase. We will refund your purchase amount after thorough inspection of the returned item. We will notify you by email of the approval or rejection of the refund. We will most likely refund the credit/debit card used in the initial purchase. Only regular priced items will be refunded , NO sales items. Shipping costs are not refundable. You are responsible for paying for shipping. Please contact Mesika, Office Manager at 520-616-0109 or medicineofthepeople1@gmail.com to initiate the refund.